Zerodha Support Platform
Many Zerodha users were having problems, then Zerodha has launched a portal for its users, which is called the ‘Zerodha Support’ portal. With the help of which any user can search their query or query from there and get an answer.
The support portal platform provides support for all the new users (those who want to open their new account zerodha) and all those who are opening demat and trading in Already zerodha.
It was seen by zerodha that the exiting users who have already opened their demat accounts in kite are facing a lot of problems in trading.
Also, new users who want to open an account in Zerodha are also facing many problems in opening demat account.
For the solution of this problem, zerodha launched the support portal and started providing support in 3 ways.
1. Through Email ID
2. By creating a director ticket
3. Toll Free Customer Care Mobile Number
4. Chat Support (not available)
Through the support portal, zerodha provides help for all its products like: KITE (Trading Platform), Coin (Mutual Fund Investment Platform), Console (BackOffice).
Use Zerodha Support Portal
Zerodha did very well by launching Zerodha portal, a lot of users were having problems, with the help of this Zerodha portal, anyone can find a solution by searching their query, let’s know about it in details.
- First, you must go to the website of support.zerodha.com. After that, you will see the home page of this website like this.
When you are on the home page of the support website, you will see two options.
Sign up and Login with Kite.
- If you are an Existing user of Zerodha, you can login by clicking on Login with Zerodha Kite option
- If you are not a user of Zerodha, you can register using the sign up option
- Here you can see in the picture there is a ‘search box’, there you can directly search your question or query. Apart from this, at the bottom of the home page, you can see that many more options have been given.
- Like if I want to know about ‘online account opening’, then we will click on direct ‘online account opening’, then we will see a list of many more questions, now if we click on any one, we will get its answer.
Just like there is another charges at zerodha, if we want to know about it, you can know the answer by clicking on it. This is a great platform for users.
Create Zerodha Support Ticket
To create a ticket in Zerodha, first you must go to the website support.zerodha.com and there will be an option to login to kite in the right site. You must zerodha login
After login, as if I have to search ‘How do I open an account online?’, We will search in the search box, after searching, results will appear.
If you still do not understand the answer, then a ‘Create a Ticket’ option will appear. After clicking on ‘Create A Ticket’, you will have to fill all the details
- Issue Type
- Client Id
- Issue Description
and the ticket will be created. From there you will get the solution.
You will receive a mail on your mail id under 24 hours which will contain the solution to your problem.
Also Read: Zerodha Kite Vs Fox Trader Comparison
Zerodha Customer Care Channels
Here we will tell you how you can contact a broker.
- Phone (Toll free number)
- online support portal
These are some of Zerodha platforms where you can contact their broker. For example, if you are stuck in a trade or your order has not been executed at the right time or anything related to it, there are some instances where merchants are unable to get assistance at the right time.
If you want a quick solution, it is advisable. To use the phone as a communication channel. If you have a common query, drop a mail or if someone is located in your area, then visit a branch.
Customer care Contact details
In case, if you are looking Zerodha customer care contact information for example, phone number, email address, and address. So that you can contact to him. Then you can get from here.
If you are a client of Zerodha then I would suggest you use the below mentioned phone number or email id.
Timing & Contact Number:
|New Account Opening||Support||Call & Trade|
|Support Timing||9:00 AM – 6:00 PM||8:30 AM – 6:00 PM||9:00 AM – 12:00 AM|
|Contact Number||080 4913 2020080 6666 2020||080 4040 2020080 6620 2020||080 4040 2020080 6620 2020|
|Headquarter||Zerodha, #153/154,4th Cross, J.P Nagar 4th Phase,Opp. Clarence Public School,Bengaluru – 560078|
|Sales||Zerodha, #175/176, 2nd Floor,Next to Rainbow Hospital,Bannergatta Road, Bilekahalli,Bengaluru – 560076|
Mail ID Support:
Also Read: Zerodha Pi Review
Zerodha Support Branches/Office
Zerodha has many branches in almost every state of India, which I have mentions below:
|Andhra Pradesh||Kurnool, Ongole, Tirupari, Vijayawada, Vishakapatnam|
|Gujarat||Ahmedabad, Bhavnagar, Gandhi Nagar, Jamnagar, Rajkot, Surat, Vadodara|
|Karnataka||Mysure, Udupi, Mangaluru, Hubballi, Bangaluru, Belagavi|
|Kerala||Calicut, Kochi, Pathanamthitta, Thrissur, Trivandrum, Wayanad|
|Madhya Pradesh||Bhopal, Indore, Jabalpur|
|Maharashtra||Ahmednagar, Aurangabaad, Kolhapur, Mumbai, Nagpur, Nashik, Pune, Sangli, Solapur, Thane, Wai|
|Odisha||Bhubaneswar, Cuttack, Rourkela|
|Punjab||Chandigarh, Amritsar, Ludhiana|
|Rajasthan||Jaipur, Udaipur, Bhilwara|
|Tamil Nadu||Ambur, Chennai, Coimbatore, Dharmapuri, Erode, Hosur, Kanyakumari, Madurai, Ooty, Salem, Tiruchiramppalli, Tirunelveli, Tirupur, Vellore|
|Uttar Pradesh||Varanasi, Noida, Meerut, Lucknow, Ghaziabad, Chandauli, Aligarh|
Also Read : Zerodha Brokerage Calculator
Here I would like to say or understand that Zerodha has done a great job by launching the zerodha support portal. Earlier, the users had problems. Does not happen now. So i think it’s good.