angel broking

Zerodha Support Portal Review For Customers – Email, Toll-Free Customer Care Number, Ticket Create, Kite And Coin support Portal Timing

angel broking

Zerodha Support Platform

Many Zerodha users were having problems, then Zerodha has launched a portal for its users, which is called the ‘Zerodha Support’ portal. With the help of which any user can search their query or query from there and get an answer.

The support portal platform provides support for all the new users (those who want to open their new account zerodha) and all those who are opening demat and trading in Already zerodha.

It was seen by zerodha that the exiting users who have already opened their demat accounts in kite are facing a lot of problems in trading.

Also, new users who want to open an account in Zerodha are also facing many problems in opening demat account.

For the solution of this problem, zerodha launched the support portal and started providing support in 3 ways.

1. Through Email ID

2. By creating a director ticket

3. Toll Free Customer Care Mobile Number

4. Chat Support (not available) 

Through the support portal, zerodha provides help for all its products like: KITE (Trading Platform), Coin (Mutual Fund Investment Platform), Console (BackOffice).

Zerodha support Portal Review

Use Zerodha Support Portal

Zerodha did very well by launching Zerodha portal, a lot of users were having problems, with the help of this Zerodha portal, anyone can find a solution by searching their query, let’s know about it in details.

  • First, you must go to the website of support.zerodha.com. After that, you will see the home page of this website like this.
Related Post:   Zerodha Vs Prostocks – Comparison
Zerodha Support Portal
Zerodha Support Portal

When you are on the home page of the support website, you will see two options.

Sign up and Login with Kite.

  • If you are an Existing user of Zerodha, you can login by clicking on Login with Zerodha Kite option
Zerodha Support Portal Login with Kite
Zerodha Support Portal Login with Kite
  • If you are not a user of Zerodha, you can register using the sign up option
Zerodha Support Portal Login with Kite And Sign up Option
Zerodha Support Portal Login with Kite And Sign up Option
  • Here you can see in the picture there is a ‘search box’, there you can directly search your question or query. Apart from this, at the bottom of the home page, you can see that many more options have been given.
  • Like if I want to know about ‘online account opening’, then we will click on direct ‘online account opening’, then we will see a list of many more questions, now if we click on any one, we will get its answer.
Zerodha Support Portal Account Opening Option
Zerodha Support Portal Account Opening Option

Just like there is another charges at zerodha, if we want to know about it, you can know the answer by clicking on it. This is a great platform for users.

Zerodha Support Portal Online Account Opening Option
Zerodha Support Portal Online Account Opening Option

Create Zerodha Support Ticket

To create a ticket in Zerodha, first you must go to the website support.zerodha.com and there will be an option to login to kite in the right site. You must zerodha login

After login, as if I have to search ‘How do I open an account online?’, We will search in the search box, after searching, results will appear.

Zerodha Support Ticket Option
Zerodha Support Ticket Option

If you still do not understand the answer, then a ‘Create a Ticket’ option will appear. After clicking on ‘Create A Ticket’, you will have to fill all the details 

Related Post:   Zerodha Console Or Zerodha Q Introduction - How to Use & login

Like, 

  • Issue Type
  • Client Id
  • Email 
  • Subject
  • Issue Description
  • Screenshot

and the ticket will be created. From there you will get the solution.

Zerodha Support Create Ticket Option
Zerodha Support Create Ticket Option

You will receive a mail on your mail id under 24 hours which will contain the solution to your problem.

Also Read: Zerodha Kite Vs Fox Trader Comparison

Zerodha Customer Care Channels

Here we will tell you how you can contact a broker.

  • Email
  • Phone (Toll free number)
  • online support portal
  • Branches

These are some of Zerodha platforms where you can contact their broker. For example, if you are stuck in a trade or your order has not been executed at the right time or anything related to it, there are some instances where merchants are unable to get assistance at the right time.

If you want a quick solution, it is advisable. To use the phone as a communication channel. If you have a common query, drop a mail or if someone is located in your area, then visit a branch.

Customer care Contact details

In case, if you are looking Zerodha customer care contact information for example, phone number, email address, and address. So that you can contact to him. Then you can get from here.

If you are a client of Zerodha then I would suggest you use the below mentioned phone number or email id.

Timing & Contact Number:


New Account OpeningSupportCall & Trade
Support Timing9:00 AM – 6:00 PM8:30 AM – 6:00 PM9:00 AM – 12:00 AM
Contact Number080 4913 2020080 6666 2020080 4040 2020080 6620 2020080 4040 2020080 6620 2020

Address:

HeadquarterZerodha, #153/154,4th Cross, J.P Nagar 4th Phase,Opp. Clarence Public School,Bengaluru – 560078
SalesZerodha, #175/176, 2nd Floor,Next to Rainbow Hospital,Bannergatta Road, Bilekahalli,Bengaluru – 560076

Mail ID Support:

For Complaints[email protected]
For media & press enquiries[email protected]

Also Read: Zerodha Pi Review

Open Zerodha Demat Account
Open Zerodha Demat Account

Zerodha Support Branches/Office

Zerodha has many branches in almost every state of India, which I have mentions below:

Related Post:   Zerodha Kite Review - An In-depth Analysis of Kite app, Kite 3.0 Web Trading Platform
StatesCities
Andhra PradeshKurnool, Ongole, Tirupari, Vijayawada, Vishakapatnam
BiharPatna
ChhattisgarhBilaspur, Raipur
DelhiNew Delhi
GujaratAhmedabad, Bhavnagar, Gandhi Nagar, Jamnagar, Rajkot, Surat, Vadodara
HaryanaGurgaon, Hisar
JharkhandRanchi
KarnatakaMysure, Udupi, Mangaluru, Hubballi, Bangaluru, Belagavi
KeralaCalicut, Kochi, Pathanamthitta, Thrissur, Trivandrum, Wayanad
Madhya PradeshBhopal, Indore, Jabalpur
MaharashtraAhmednagar, Aurangabaad, Kolhapur, Mumbai, Nagpur, Nashik, Pune, Sangli, Solapur, Thane, Wai
OdishaBhubaneswar, Cuttack, Rourkela
PunjabChandigarh, Amritsar, Ludhiana
RajasthanJaipur, Udaipur, Bhilwara
Tamil NaduAmbur, Chennai, Coimbatore, Dharmapuri, Erode, Hosur, Kanyakumari, Madurai, Ooty, Salem, Tiruchiramppalli, Tirunelveli, Tirupur, Vellore
TelanganaHyderabad
Uttar PradeshVaranasi, Noida, Meerut, Lucknow, Ghaziabad, Chandauli, Aligarh
West BengalKolkata

Also Read : Zerodha Brokerage Calculator

Conclusion:

Here I would like to say or understand that Zerodha has done a great job by launching the zerodha support portal. Earlier, the users had problems. Does not happen now. So i think it’s good.

angel broking