Trade Smart Online FAQs – Demat & Trading Account Related General Questions & Answers

Trade Smart online

Trade Smart Online also known as TSO is a discount stockbroker. It is a Mumbai based brokerage firm and a venture from VNS finance. It came into existence in the year 1999. VNS Finance is one of the oldest financial blocks of India which is operating for the last 20 years as a full-service stockbroker.

However Trade Smart is just the discount broking side of VNS Finance and Vikas Singhania is the Executive Director of Trade Smart Online.

In addition, Trade Smart Online added a couple of margin related products which include high exposure in your trading which will surely matter you. As the company claims that they are holding a client base of around 21179 and a daily turnover of minimum Rs. 2500 Cr. 

Trade Smart online General FAQ

Benefits of opening account with Trade Smart Online?

Ans. Some of the benefits of opening an account with Trade Smart Online are

• Recently this discount broker started developing own proprietary trading platforms which will add benefits to its clients.
• Many flexible brokerage plans are available. Users can choose brokerage based on their needs and preferences.
• A minimum balance is not required for opening an account.
• Best exposure at a reasonable price, especially in introducing EquiMax and MAS.
• There is an option to “Bracket Orders” in order to stop loss for both Equity and F&O.

Are options available in commodity derivatives?

Ans. Yes, commodity options are available for trading.

Are there any additional charges for mobile trading?

Ans. No, there are no additional charges for mobile trading.

Also Read: Zerodha Vs Trade Smart Online Comparison

Are there any late payment charges levied for a debit balance?

Ans. You will be informed if there is any shortfall in the margin or debit balance, then you can pay that amount to avoid any inconvenience in trading.

Are there any minimum turnover requirements for your pricing plans?

Ans. No there are no minimum turnover commitments. You choose a trading plan most suited to your trading pattern and then you pay as per the plan is chosen. No minimum turnover required from our side.

Are there circuit filters/breakers in commodities?

Ans. Commodity derivatives have circuit filters and the circuit filters vary from commodity to commodity.

Benefits of using nest platforms?

Ans.  Some of the benefits of nest platforms are:

• Various types of charts including technical and fundamental based analysis for performing any trade.
• It also provides various types of data points on a historical and intraday basis.
• A highly effective watch list based on the latest market trends helps the users to analyze the specific stock before trading.
• As per user preferences and customization the individual will get different notifications based on different market conditions.
• This trading platform is very well optimized which offers smoother and efficient performance across all segments and features.

Can I become an associate partner (ap) of your company?

Ans. Yes, you can just email at [email protected], and they will get back to you soon.

Also Read: 5Paisa Vs Trade Smart Online Comparison

Can I choose different pricing plans for the equity and commodity segment?

Ans. Yes, different pricing plans can be chosen for Equity and Commodity segments.

Can I do BTST in trade smart online?

Ans. It is possible to trade BTST with trade Smart Online only if you have a Demat account.

Can I invest in mutual funds?

Ans. Yes, you can invest in mutual funds .

Can I link the NRI bank account to the trading account?

Ans. Sorry, as of now trade Smart does not accept NRI bank accounts.

Can I trade in intraday cash by opening a trading account?

Ans. For trading in the Cash Segment, you require a Demat account. Either open the Demat account with us or submit us the Client master of your present DP.

Can you take my computer on remote if I get stuck somewhere?

Ans. Yes, we can perform remote operations with your computer just simply call us on 022-42878000.

Do I need to install any software on my pc for trading?

Ans. We are providing the following modes of trading. You can choose any of these as per your convenience.

NEST Trading Platform

Do you have a system to refer a friend?

Ans. Yes, they provide a referral bonus of 10% of the brokerage generated by the clients.

Do you have a user’s guide for the back-office software?

Ans. you can refer to this Back Office Blog for the detailed information. 

Do you have any client referral scheme?

Ans. Yes, trade smart provides client referral schemes.

Do you have a referral program for commodities?

Ans. Yes, trade smarts do have to refer and earn programs for commodities trading too.

Do you provide any tips (fundamental/technical calls) for trading?

Ans. No, as of now trade smart doesn’t provide any fundamental or technical tips for trading to its clients.

Do you provide any trading tips?

Ans. No as of now trade Smart online doesn’t provide any trading tips to its clients.

Also Read: Trade Smart Online Margin Calculator

Do you provide the BSE FO segment to trade?

Ans. No trade smart doesn’t provide a trading facility with BSE FO.

Do you provide dematerialization in commodities?

Ans. No trade smart doesn’t provide any dematerialization in commodities.

Don’t you provide Odin for trading?

Ans. No, we don’t provide Odin trading service, however, we provide NEST trading software.

Funds have been debited from my bank account but allocation in my trading account has not increased. Will my pending instruction be processed in such a case?

Ans.

Payment Gateways – This option of fund transfer is the quickest amongst the other two ways. A user can transfer funds from its bank account to trading account using the NEST and NOW trading applications as provided by the discount broker.

However, transferring funds using the NEST trading terminal will be charged Rs. 8per transfer, with a transfer range of Rs. 100 to Rs. 5000.

Similarly, when fund transfers are done using the in-house developed trading terminal NOW, all the charges are eliminated and no fixed transfer range is given. That means the user can transfer unlimited funds without any limits and charges.

NEFT/RTGS – NEFT/RTGS is a service used transfers funds from one bank account to another bank account. In some cases, it was found this service takes a full working day to transfer the money and gets reflected in the receiver’s account. 

Similarly, you can transfer funds from bank account to trading account also. However, this process is not the fastest but still an acceptable one.

Cheque – Transferring of funds using cheque deposits is one of the slowest and time-consuming processes but in certain scenarios, it helps a lot. So Trade Smart Online also provides you with cheque deposit facilities.

Lastly, a trader can ask for payouts at any point in time. Payout requests can be made using the trading platforms either by NEST or NOW or using the back office too. All withdrawal requests will be processed within 24 hours or on the same working day via NEFT/RTGS services.

How can I change my bank account details?

Ans. All you need to send a physical copy of the account modification form, including canceled cheque. Do courier the above-mentioned documents to:

VNS Finance and Capital Services Ltd
A-401, Mangalya building,
Off Marol Maroshi Rd, Andheri(E),
Near Marol Fire Brigade
Mumbai – 400 059

How can I close my account with you?

Ans. You need to download the account closure form. Fill the details carefully and courier it to trade smart Mumbai corporate office:

VNS Finance & Capital Services Ltd.
A-401/402 Mangalya Building,
Off Marol Maroshi rd, Near Marol Fire Brigade,
Marol,  Andheri E, Mumbai – 400059
Ph. 022-4287 8000

How can I download the nest mobile trading software?

Ans. You can download apps from the links mentions below:

For android users: click here

For Apple users: click here

How can I learn to use the trading software?

Ans. Here are some tutorials to learn trading software provided by trade smart:

For nest trading software: click here

For sine Mobile app: click here

How can I transfer my shares somewhere else if I close my account with trade smart online?

Ans.  With the welcome kit, there is a delivery instruction slip. You need to fill all the details in your DIS copy with Demat account details and where you want to transfer them.

How can I update my income details to comply with SEBI guidelines?

Ans. All your financial proofs are checked regularly as per exchange guidelines

Any of the below documents will suffice as financial proof:

1. Bank account statement for the last 6 months (latest)
2. Latest salary slip
3. Copy of ITR acknowledgment
4. Copy of Form 16 in case of salary income

How can I withdraw money from trade smart online?

Ans. Here are some video tutorials that will explain the process of withdrawal. 

• Sine Mobile App
• NEST Trader
• NEST browser
• Back office

How can reduce Trade smart online brokerage?

Ans. You can reduce the brokerage charges by effective utilization of exposure and leverage. Moreover, you can analyze different brokerage plans based on your trading pattern.

How do I get the client master report for my Demat account with the current dp?

Ans. You will get your current DP provided by the client master. It is mainly a single page document that contains your DP details. In case it is not available, simply contact your broker for DP.

How do I make sure the benefits of the referral program are mapped to my account without any hassles?

Ans. Trade smart online provides an automated system to help their clients benefited from all referral incentives without any hassles. You will get all the details in the below-mentioned links:

• Our Referral Page 
• Our Back-Office BOX

How do I trade with trade smart online?

Ans. Its very simple to trade with trade smart online, just get enrolled with a trading account and start your trading with a full boom.

How do I transfer funds for trading if my bank is not available on the nest payment gateway?

Ans. In case if your bank is not present in the nest payment gateway they you can choose the NEFT/RTGS facility. Or you can deposit a cheque into your trading account.

The link mentioned below helps you to analyze the possibilities:  https://tradesmartonline.in/fund_transfer.php

How do I uninstall showmypc or tightvnc from my pc?

Ans. ShowMyPC is a software we use to provide remote support to our users. It uses a service called TightVNC and installs it as part of ShowMyPC.

To uninstall ShowMyPC/TightVNC manually please follow the below steps:

Step 1) Login as Administrator of the PC.
Step 2) Go to Control Panel > Administrative Tools > Services. (It may differ on your version).
Step 3) Locate TightVNC, SMPCHelper, tvnserver, and uvnc_service (if exists) and stop them and change the startup type to manual so that they do not automatically start.
Step 4) Restart your PC, next time any services will not start.
Step 5) After restart, remove the folder c:\Program Files\ShowMyPCService and its contents.

How do I use the “link to excel” option available in the nest?

Ans. First, open administrator rights of NEST. Then right-click on the market watch option and open the link to excel and paste it. 

How do you give the trade confirmation?

Ans. At the end of the day, you will receive an email from the electronic contract note. It will give all the transaction details including expenses charged.

How does a cover order work?

Ans. Cover order mainly places 2 orders automatically.

1. A buy/ sell market/ limit order.
2. Stop-loss market orders simultaneously get placed automatically once the trigger price is reached. It helps in lowering the losses.

How does internal short settlement work?

Ans. The member broker internally processes short delivery settlements between its clients rather than exchanging throng buy in auction.

How does the auction process work in case of short delivery?

Ans Every day between 2:00 pm to 2:45 pm auctions is conducted. However only member brokers can participate in selling shares that are short delivered.

How is the margin reported to exchange for derivatives trading?

Ans. All exchanges are required to collect margin money for trading in the derivatives segments as per SEBI regulations. It is also known as the initial margin. You need to deposit the margin on the trading day only.

How much exposure (limit) will I get in different segments?

Ans. Segment-wise intraday exposures

How much is trade smart online brokerage?

Ans. POWER PLAN

In this plan, a user can perform trade at a flat rate of Rs. 15 per executed order in Equity Delivery, Future, Options, Intraday, Commodity, and Currency. 

However, Trade Smart’s Rs. 15 flat rate share is somehow equal to Prostocks Rs. 15 plan, which is slightly expensive than Rs. 9 plan of TRADE SMART Online and lower than Upstox, Zerodha and SAMCO (Rs. 20 plan).

VALUE PLAN

It is the percentage-based brokerage plan with the following charges:

For Delivery- 0.07%, Intraday Cash- 0.007%, Future- 0.007%, Currency Derivative- 0.007%, Options- Rs. 7 /order, Commodity- 0.007%. When these charges are compared with a full-service broker we found it the lowest brokerage plan in the industry. 

How much return can I get if I invest Rs. 10,000?

Ans. In the case of stock market trading don’t deal with any fixed return schemes rather it depends on your investment planning and decisions. However, from part researches and in long-run stock market trading provides an approximate revenue of 15% per year.

How to activate algo trading?

Ans. If you want to activate algo trading with trade smart. First, you need to check out the reliable software which will offer you an application named Fox Trader. This will provide each and every feature of algo trading. Or else you may call the reliable team at 022-40918900

How to apply for an IPO through ASBA?

Ans. As of now, trade smart does not offer any IPO services.

How to avoid spam calls?

Ans. Trade smart is a genuine broker which doesn’t share any data with third-party organizations. However, there are many mobile apps that read your SMS and contact details. Even SMS providers share details with multiple sources.

How to check account balance and margin?

Ans. First login to the NEST trading app. Then go to view order/trade reports. Then view RMS limits. Under user options see net available cash balance.

How to checklist of referred clients and take referral bonus payout?

Ans. If you want to check your referral client list and bonus updates kindly login into BOX back office

How to check the margin required by using “what-if analysis”?

Ans. To check the margin required by using “what-if analysis”. You need to follow the video for the same. 

How to fill dis (delivery instruction slip) to transfer shares from my Demat account?

Ans. DIS is mainly used to transfer shares from your Demat account to another Demat account. However, you need to courier all the self-attested hard copies of clients’ master report where you want to transfer.

How to generate a contract note from back-office?

Ans.  To generate a contract note, just login in with your credentials to the BOX. Then go to the ledger report. You will get a download contract note on the right side of the bill entry.

How to increase the success rate of instant fund transfer?

Ans. If you want to increase the success rate of your instant fund transfer. Kindly follow the link given.

How to install the nest?

Ans.  For Windows XP users kindly go through with this link. And for Windows 7, 8, & 10 users click on this link. An additional video tutorial is given for reference.

How to login to back-office?

Ans. All you need to login to BOX with this link. Check your email for the user id and password. Or else you can call at 022-61208000 or drop an email at [email protected].

How to make a payout request from the nest browser?

Ans. Kindly follow the link to make a payment request from the NEST browser.

How to make a payout request from nest trader?

Ans. To make a payout request from nest trader kindly click on the link.

How to place a stop loss (SL) order?

Ans. The below mentioned video link will guide you to place a stop loss (SL) order. Click here for the video tutorial.

How to place buyback requests?

Ans. To place a buyback request user need to login to BOX with personal credentials. For detailed reference follow the link mentioned.

How to place cover order in nest trader?

Ans. For placing cover order in nest trader. You need to check out the detailed step by step procedure given here.

How to place a payout request from back-office?

Ans. If you want to place a payout request from back office. A user needs to login on BOX. And follow the steps.

How to use NEFT/IMPS system more effectively through “epay”?

Ans. To use the NEFT/IMPS system more effectively through “epay” more effectively all you need to follow the detailed procedure mention in the link given.

Is trade smart online a depository participant?

Ans. Trade Smart Online is a depository participant of Central Depository Services India Ltd. (CDSL) since 2003.

Is trade smart online a listed company?

Ans. Yes, trade smart is a listed company and incorporated in the year 1994.

Is trade smart online better?

Ans. Yes, trade smart online is a registered broker, it is incorporated in the year 1994

Is trade smart online Demat account free?

Ans. No. trade smart online charges Rs.200 for Demat account opening.

Is trade smart online free?

Ans. No. trade smart online is not totally free, rather it charges brokerage and other expenses too.

Is trade smart online genuine?

Ans. Yes, trade smart is a listed company and incorporated in the year 1994. So it is a genuine stockbroker.

Is trade smart online good for beginners?

Ans. Yes, trade smart is a listed company and incorporated in the year 1994. So it is a genuine stock broker for beginners too.

Is trade smart online good for investors?

Ans. Yes, trade smart online is a registered broker, it is incorporated in the year 1994. It is a good choice for investors too.

Is trade smart online good for trading?

Ans. Yes, trade smart online is good for online trading.

Is trade smart online kite free?

Ans. No trade smart online is not kite free.

Is trade smart online legal in India?

Ans. Yes, trade smart online is a registered broker, it is incorporated in the year 1994. It is legal trading with trade smart online in India.

Is trade smart online really free?

Ans. No. trade smart online is not really free, rather it charges brokerage and other expenses too.

Is trade smart online safe?

Ans. Yes, trade smart online is safe for trading.

Is trade smart online trustworthy?

Ans. Yes, trade smart online is trustworthy.

List of banks for fund transfer through nest?

Ans. Given below is the list of Banks for fund transfer through NEST instant transfer.

• Axis Bank
• Bank of India
• Bank of Maharashtra
• Catholic Syrian Bank
• City Union Bank
• Deutsche Bank
• Dhanlaxmi Bank
• Federal Bank
• HDFC Bank
• IDBI Bank
• ICICI Bank
• Indian Bank
• Indian Overseas Bank
• Indusind Bank
• Jammu and Kashmir Bank (Will be disabled shortly)
• Karnataka Bank
• Karur Vysya Bank
• Kotak Mahindra Bank
• Lakshmi Vilas Bank
• Saraswat Bank
• South Indian Bank
• State Bank of India
• Tamilnad Mercantile Bank
• YES Bank

What are the demat transaction charges?

Ans. Trade smart online Demat transaction charges only for delivery sell-side and not while buying. Rs. 15 plus GST will be charged for each scrip.

What are your brokerage charges?

Ans. We provide 2 unique brokerage plans. Click on the plans to know more

Trade @ 7   (Lesser Volume Traders)

Trade @ 15   (Big Volume Traders)

What do the order product types MIS, CNC and NRML mean?

Ans. When placing an order, you need to select a product code. These product codes identify the category of the order. For example, you can place the below-mentioned order types,

• CNC – For trading Equity in the delivery
• MIS – For trading Equity & F&O in intraday
• NRML – For trading F&O, Currency and Commodities for an overnight position. Since these positions are not intraday positions, the margin requirements for these will be as per the overnight margins. Also, they will not be squared off by our system at the end of the trading session.

What does EQ, BE, BL, BT, GC, and IL series stands for in NSE?

Ans. EQ: It stands for Equity. In this series, intraday trading is possible in addition to delivery.

BT: This series provides an exit route to small investors having shares in the physical form with a cap of a maximum of 500 shares.

BE:  It stands for Book Entry. Shares falling in the Trade-to-Trade or T-segment are traded in this series and no intraday is allowed. This means trades can only be settled by accepting or giving the delivery of shares.

IL:  This series allows only FIIs to trade among themselves. Permissible only in those securities where the maximum permissible limit for FIIs is not breached.

BL: This series is for facilitating block deals. Block deal is a trade, with a minimum quantity of 5 lakh shares or minimum value of Rs. 5 crores, executed through a single transaction, on the special “Block Deal window”. The window is opened for only 35 minutes in the morning from 9:15 to 9:50 AM.

GC: This series allows Government Securities and Treasury Bills to be traded under this category.

What is the brokerage rate for trade smart online?

Ans. POWER PLAN

In this plan, a user can perform trade at a flat rate of Rs. 15 per executed order in Equity Delivery, Future, Options, Intraday, Commodity, and Currency. 

However, Trade Smart’s Rs. 15 flat rate share is somehow equal to Prostocks Rs. 15 plan, which is slightly expensive than Rs. 9 plan of TRADE SMART Online and lower than Upstox, Zerodha and SAMCO (Rs. 20 plan).

VALUE PLAN

It is the percentage-based brokerage plan with the following charges:

For Delivery- 0.07%, Intraday Cash- 0.007%, Future- 0.007%, Currency Derivative- 0.007%, Options- Rs. 7 /order, Commodity- 0.007%. When these charges are compared with a full-service broker we found it the lowest brokerage plan in the industry. 

What is GFD in trade smart online?

Ans. GFD is also known as Goods for Day where the trader or the investor sets the limits to their stockbrokers to buy and sell a security.

What is inter DP transfer?

Ans. When we want to transfer securities from one account to another depository is called as inter DP transfer. 

What is interoperability?

Ans. Interoperability means the ability of computer systems or software to exchange and make use of information.

What is intraday?

Ans. Intraday means within a day, or in other words, we can say intraday means a trade performed with a day.

What is market protection?

Ans. Market protection is a feature that protects market orders from price fall.

What is the process for nest installation for windows 7, 8 & 10 users?

Ans. For Windows 7, 8, & 10 users click on this link. An additional video tutorial is given for reference.

What is the process for pay-out & when can I get the pay-out?

Ans. The process of payout and the get the payout differs from platforms to platforms. You need to check out different platforms mentioned below to know in details about payout schedule:

• Sine Mobile App
• NEST Trader
• NEST browser
• Back office

Also, check the payment schedule mentioned in trade smart online website.

What is trade for trade (t2t) settlement with example?

Ans.  Trade to trade settlement is the segment where shares are performed on a compulsory delivery basis. For details kindly check the mentioned link.

What is a trade smart online app?

Ans. Trade smart app is specially designed for online trading. It is fully in house developed app by trade smart. 

When will I receive a contract note for commodity trading?

Ans. The electronic (email) contract notes for commodities for a trading day T will be sent out on T+1 (next trading day) morning.

Where can I find a list of all the charges applicable?

Ans. 

Which Demat account is best?

Ans. Upstox Demat account is considered as best Demat account based on user reviews.

Which documents are required to be attached with the account opening form?

Ans. Following documents are needed for opening a trading and Demat accounts:

1. AADHAR Card
2. PAN CARD with Photo
3. Proper Address Proof
4. Latest Bank Statement with IFSC and MICR code
5. Canceled cheque
6. Passport size photo.

 If in case you want to have special trading in derivative segments then additional documents are needed.

Which is better trade smart online kite or pi?

Ans. Moreover, it is quite difficult to state which one is better because both come with certain advantages and disadvantages. However the preference differs from user needs and the segment of trading and style and pattern.

Which is the cheapest brokerage in India?

Ans. There are multiple brokers that offer best and cheap brokerage plans. But from consumers point of view Zerodha provides the overall cheapest brokerage in India.

Which reports are required for income tax filing?

Ans. Here are the lists of reports required for income tax filling mentioned below:

• Ledger
• Demat Holdings
• Tax P&L
• Trade Details

Who is the owner of trade smart online?

Ans. VIKAS SINGHANIA is the owner of trade smart online.

Who is the CEO of trade smart online?

Ans. VIJAY SINGHANIA is the CEO of trade smart online.

Why is the power of attorney (POA) for the Demat account required?

Ans. The POA for Demat account is mandatory for smooth operation to debit shares from the Demat account.  User needs to download the POA form. And courier it to the below-mentioned address. 

VNS Finance and Capital Services Ltd.
A 401/402, Mangalya bldg, Marol Maroshi Road,
Near Marol Fire Brigade, Marol, Andheri East, 
Mumbai – 400059